Privacy policy

Privacy Policy

Last Updated: April 27, 2026

At Vionzas, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

Information We Collect

When you shop with us, we may collect the following information to process your order and improve your experience:

  • Personal details: Name, phone number, email address, billing and shipping address

  • Order details: Products purchased, returns, and transaction history

  • Payment information: Payment method and billing details (processed securely)

  • Device information: IP address, browser type, and device data

  • Communication details: Messages or inquiries sent to our support team

How We Use Your Information

We use your information to:

  • Process and deliver your orders smoothly

  • Provide customer support and updates

  • Manage payments and refunds (if applicable)

  • Improve our website, products, and services

  • Prevent fraud and ensure secure transactions

  • Send order updates or promotional offers (only if you agree)

Sharing of Information

We only share your information when necessary to run our business, such as:

  • With Shopify (our store platform)

  • With payment providers to process transactions securely

  • With shipping and courier partners to deliver your orders

  • With service tools that help us improve store performance

We do not sell or trade your personal information to anyone.

Data Security

At Vionzas, we take your privacy seriously and use reasonable security measures to protect your data. However, no online system is completely risk-free, so we encourage safe browsing practices.

Your Rights

Depending on your location, you may request to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your personal information

  • Opt out of promotional emails

For any requests, contact us at:
📧 fatimashopifyuae@gmail.com

Cookies

We use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze website performance

  • Show relevant products and offers

You can disable cookies anytime through your browser settings.

Third-Party Links

Our website may contain links to other websites. Vionzas is not responsible for their privacy practices, so we recommend reviewing their policies separately.

Data Retention

We keep your data only as long as needed to:

  • Complete your orders

  • Provide customer support

  • Meet legal or business requirements

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

📧 fatimashopifyuae@gmail.com